Key Responsibilities:
- Manage day-to-day alerts, system checks, and issue escalation as necessary.
- Provide 24x7 on-call support for critical SaaS events.
- Document issues and remediation steps.
- Proactively create monitors within the EKS/K8s ecosystem.
- Deploy to EKS/K8s cluster using Terraform and Helm/Flux.
- Enhance infrastructure health by implementing checks and scripts to address known issues.
- Maintain and develop deployment code.
- Implement/integrate new technologies into our Cloud Infrastructure.
- Collaborate with other teams to provide top-notch support and assistance.
- Prioritize customer focus in planning deployments/updates, ensuring minimal impact.
- Conduct RCA and take necessary corrective actions to prevent issue recurrence.
- Assign alert-related actions to the appropriate team after investigation.
- Handle support requests for environment-specific actions.
Requirements:
- Strong experience with issue processing (RCA, Postmortems).
- Proficiency in Kubernetes (deployment, scaling, troubleshooting).
- Familiarity with AWS, Terraform, Docker, CI/CD.
- Experience with monitoring tools like DataDog, Prometheus, Grafana, and logging solutions like Elasticsearch, Logstash, and Kibana (ELK Stack) or AWS CloudWatch.
- Strong understanding of networking concepts and protocols.
- Proficiency in at least one scripting language (e.g., Python, NodeJS, Go).
- Experience with configuration management tools like FluxCD/ArgoCD.
- Proficiency in Git or other version control systems.
- Familiarity with incident response and management tools like PagerDuty, Opsgenie, or VictorOps.
- Ownership, proactiveness, persistence, and passion for maintaining a high-traffic online platform.
Recruitment Process:
- HR Interview
- Hiring Manager Interview
- Technical Interview
- Final Interview with Head of Platform & CTO
If you're ready to embrace ambitious goals and thrive in a dynamic environment,
Apply now and become part of Playson's exciting journey in the iGaming world!
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We deliver entertainment and satisfaction to the lives of the busy world.
